Our partner Thoughtonomy worked with a customer who had a number of processes where manual intervention was required by human employees holding together a number of workarounds within payment processing, allocations and reconciliations across the business.
Moving and manipulating large volumes of files and data manually presented significant delays and a cumbersome compliance process.
An intelligent automation solution was sought to mitigate potential compliance risks, reduce the volume of manual processing, and achieve business driven change.
Thoughtonomy Virtual Workforce® - Intelligent Automation (IA) solution was presented and demonstrated the capability to automate the current manual processes to significantly improve productivity and efficiency.
Reduce the risk of errors in the business (adding positive impact on the customer journey) and ensure full SOX and Audit Compliance, all whilst ensuring significant productivity savings and a return on investment within 12-18 months.
An improvement in our compliance readiness & status.
Overall improvement on quality control.
Staff spending more time on delivery Customer satisfaction.