Frequently Asked Questions ?
From cyber security to cloud migration, automation to IT strategy, here's what firms like yours most commonly ask us before they make a decision.
Straight Answers to Your IT Questions
Choosing the right IT partner is a big decision. We've answered the questions that matter most to senior leaders and IT decision-makers in accountancy and professional services firms.
What experience does T-Tech have working with accountancy practices and professional services firms?
T-Tech has spent over two decades working with accountancy practices and professional services firms across the UK, providing Technology, IT support, extended IT support and digital transformation services. Our client base includes firms such as AAB, S&W, UHY, Lansdowne Partners, Scrutton Bland and PEM, among many others.
T-Tech is a leading Microsoft Solutions Partner in the accountancy and professional services sector and has won multiple industry awards recognising our specialism in this space. T-Tech understands the unique compliance, security and operational pressures that firms face, and we build our services around them.
What IT support services does T-Tech provide?
T-Tech provide fully managed and co-managed IT support, a 24/7 service desk, on-site engineering, managed security and extensive line of business application support. T-Tech support is proactive rather than reactive, we monitor your systems continuously to identify and resolve issues before they impact your business. Whether your team is in the office, working remotely, or hybrid, we ensure your people have reliable, secure access to the tools they need.
Find out more here
How does T-Tech approach cyber security for professional services firms?
Cyber security for professional services firms requires more than off-the-shelf tools. T-Tech provides a fully managed 24/7 security services including Managed Detection and Response (MDR), Security Operations Centre (SOC) monitoring, as well as penetration testing, Cyber Essentials Plus certification support, email security, DMARC enablement, and user awareness training including phishing simulations.
The T-Tech approach is built around resilience, catching issues and locking down with speed and helping your firm withstand and recover from threats, not just defend against them.
Find out more here
Can T-Tech help our firm modernise its IT systems and move to the cloud?
Yes. T-Tech has extensive experience managing complex cloud migrations, including Microsoft 365 and Azure, for accountancy and professional services firms. We handle everything from initial planning and infrastructure design through to implementation and post-migration support. T-Tech understand that modernisation can feel disruptive, our job is to make the transition as smooth and low-risk as possible, with minimal impact on your day-to-day operations.
Accountancy and Professional Services firm often have legacy line of business applications and T-Tech has a wealth of knowledge and experience when it comes to moving these legacy applications to the cloud.
Read our cloud migration case study here
How do I know if our firm's IT is keeping up with the demands of a growing firm/business?
T-Tech offers an IT Maturity and Strategy Review designed specifically for firms at this crossroads. T-Tech will assess your current technology environment across key areas including infrastructure, security, cloud readiness, automation and business processes.
The output is a clear, jargon-free report that tells you where your firm sits on the maturity curve, where the gaps are, and what a practical roadmap for improvement looks like, aligned to your business goals, not just your IT needs.
How does T-Tech help firms with automation and AI?
T-Tech help firms identify and implement automation and AI opportunities across their operations, from document management and workflow automation through to AI-assisted processes using Microsoft Copilot and our own Practice Automation solutions. We take a practical, ROI-focused approach: our goal is to help you get measurable value from AI and automation investments, not simply to introduce new technology for its own sake.
We also recognise that giving people the right tools is only half the battle. That's why we run the T-Tech AI Academy. An 8-week Microsoft Copilot mastery programme designed for accountants and professional services. It combines webinars, drop-in sessions and one-to-one coaching to help your team build the skills and mindset needed to get real productivity gains from AI.
How much does it cost to work with T-Tech?
T-Tech has a range of solutions and services, and the cost will depend upon the requirements. From conducting market analysis, T-Tech sits in the mid-range price when it comes to IT support and professional services.
T-Tech are considered very good value for money when it comes to the deep sector specific knowledge and delivery of enterprise grade solutions at a mid-market price point.
How do you ensure a smooth transition if we are moving from another IT provider?
T-Tech has a structured onboarding process designed to make switching as straightforward as possible. This includes a full audit of your existing IT environment, a clear migration plan, and dedicated support throughout the transition period.
T-Tech approach support in a proactive and preventative manner which often means a full rebuild of the IT environment and setting the bar to the high standard baselines T-Tech have for all clients regarding set up and security.
Is T-Tech able to support a hybrid working model for our firm?
Yes. T-Tech has specific expertise in designing and supporting modern hybrid workplaces for professional services firms. This includes secure remote access, Microsoft 365 configuration, device management, collaboration tools and the infrastructure needed to ensure your team can work effectively from any location.
T-Tech also provides ongoing support to ensure your hybrid setup evolves as your firm's needs change.
How do we get started with T-Tech?
The best starting point is a conversation with one of our team. This help us get a clear picture of where your technology stands today, what your business requirements are, where the gaps are, and what a realistic roadmap for improvement looks like. From there, we tailor a proposal specific to your firm's size, structure and strategic goals. You can get in touch by calling +44 207 472 5444, emailing sales@ttech.uk.com, or visiting ttech.uk.com/contact-us.
