TEAMS AND TELEPHONY SOLUTION

Unified Comms to improve business collaboration

As more businesses take on a flexible and modern work ethic, staying connected with colleagues needs to be easy and effortless. A hub for unified communications and collaboration is becoming the centre point for all modes of working.

Look at your business. It probably runs as follows:

  • Chat – Skype for Business, Slack, or some other form of online chat
  • Voice telephony – you have phone system in the office, not integrated with other systems, and everybody has mobile phones
  • Collaboration – shared drive, emails, using more than one tool, i.e. Dropbox
  • Documents – lots of different things saved everywhere
  • Video/voice conference – different systems, i.e. system in the meeting room not linked to your mobile or laptop

We are lucky to have all these different technologies, but they are often not easy to use because they all run differently. We know ourselves from experience, that multiple solutions running separately from each other is frustrating.

Businesses are isolating their systems, so don’t appreciate how much money they are spending on each. Ideally, it would be great to have everything integrated and running in one, central place.

The chat-based work space

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Integrated Teams & Telephony solution

Partnering with Microsoft, we have developed a solution through Teams to make unifying all these things easier. This solution allows for all the different elements of your business to operate in just one place, alongside an integrated phone system.

If you are already using Office 365, this will be an easy transition for you. Microsoft Teams is a full application, which integrates with all your other applications (Skype for Business, Word, PowerPoint, OneNote, OneDrive and the rest) and can be used on your laptop or mobile.

It doesn’t require any new equipment or hardware and operates fully in the Cloud, giving you ultimate flexibility. As Microsoft decommissions Skype for Business in O365, Teams offers your business so much more.

More on Teams

Operating from your PC or mobile, we have developed a solution that allows you to be able to host and direct all your calls from Teams. This is instead of a phone system - you can now connect your entire phone system to us using Microsoft Teams, making calls with the keypad in the app, exactly the same as your phone keypad. 

No longer do you have to put up with the inconvenience of entering pin numbers for conference calls or sending a link via email. You will have a button in your Outlook that will speed up the process for you, making the whole experience hassle free.

Your IT team also doesn't need to make decisions about what phone system to buy, or which telecoms provider to choose. 

So you can say goodbye to your traditional phone systems and desk phones, and any other Webex applications used for conference calling. This new technology gives you all of these things, right in the palm of your hand. 

More on Unified Communications

Do I need a desk phone?

We are really excited about this new offering, and look forward to taking you on the Teams journey with us.

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